Launched in May 2022, two family violence capability frameworks support organisations and workers to respond to family violence in Aotearoa New Zealand.
These frameworks provide information that offers a shared understanding of family violence and sets standards and essential knowledge to guide and support people and organisations to respond to family violence in safe and effective ways:
The frameworks are the first step in delivering Te Aorerekura – the National Strategy and Action Plan to Eliminate Family Violence and Sexual Violence. They are the first in a set of tools to help us achieve Shift 3: Towards skilled, culturally competent and sustainable workforces.
The frameworks reflect the enormous contribution made by the specialist family violence and sexual violence sectors to the safety, autonomy and wellbeing of tangata whenua and tauiwi, whānau and families, and diverse communities in Aotearoa New Zealand. They were developed collaboratively by people who work in the specialist sector including tangata whenua, and representatives of victim-survivors and diverse communities, and government.
The Joint Venture agencies will begin implementing the frameworks across their workforces.
Collectively, these frameworks build on the 2017 Family Violence, Sexual Violence and Violence Within Whānau Workforce Capability Framework(external link) (Ministry of Justice). They help organisations and workforces assess whether they can safely respond, strengthen and support healing, prevent further violence and enable the wellbeing of people impacted by family violence.
Any organisation can immediately begin applying these frameworks. Below are general descriptions of generalist and specialist workforces. These descriptions give examples for who would find these frameworks useful and are not exclusive.
Generalist organisations and workforces are considered not to be specialist family violence service providers, but they may have frontline staff who interact with people who have been impacted by violence – including children and young people, and older people.
They can include – but are not limited to – people working in:
It’s important these workforces can respond to family violence and/or disclosure safely and effectively. This is so people can receive help where and when they need it, including anyone who is a member of those workforces.
Generalist workers, particularly frontline workers, need to know and understand:
Specialist family violence organisations, workforces and practitioners work towards eliminating family violence in Aotearoa New Zealand. They play an essential role in providing safe, effective, and restorative services and responses to people impacted by family violence – including children and young people, and older people – and to people who use violence.
A specialist family violence response is one that comes from a highly skilled person with extensive training and experience working with family violence, and who is supported by an organisation with expert knowledge and practice embedded at all levels.
Specialist family violence organisations and workforces:
Information on how to apply or use these frameworks is available on page 42 of each document. Both frameworks can be used alongside each other.
The Specialist Family Violence Organisational Standards (SOS) help organisations understand what’s expected of them when providing services to people impacted by family violence.
It provides contextual information about the dynamics and impacts of family violence in Aotearoa New Zealand. The standards focus on the quality of the service, scope of practice, and organisational capability to deliver safe and effective services.
Use the SOS to:
Boards, organisational leaders, and funders are welcome to implement the SOS within their organisation.
The Entry to Expert Family Violence Capability Framework (E2E) framework can be used to guide and support family violence workforces to develop safe, holistic and effective practice. It provides contextual information about the dynamics and impacts of family violence in Aotearoa New Zealand, and standards for Entry, Essential, Enhanced, and Expert level capability.
Everyone can use the E2E – including frontline staff and volunteers, team leaders, managers, executives and board members in organisations, professional bodies and learning institutions.
Use the E2E to:
If you have any questions or feedback on these frameworks or suggestions about how we can support people and organisations to use them, please contact us at email@example.com.