Get in touch with Te Puna Aonui


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Postal address:

Joint Venture - Family Violence and Sexual Violence

Wellbeing helplines and support

Violence and abuse is never okay, but help is available.

Reach out for help if:

  • someone makes you fearful, threatens, harasses or hurts you;
  • you’re hurting someone or worried about what you might do; or
  • you are worried about someone else being hurt or causing harm.

Support and help are available from:

For more help options, click on one of the headings below.


The Elder Abuse Helpline is a free service that people can contact if they or someone they know are experiencing elder abuse.

Call 0800 32 668 65

For people in Pacific communities, there is targeted mental health support available from Ola Lelei, a dedicated 0800 number.

0800 Ola Lelei – 0800 652 535

Shakti New Zealand — culturally competent support services for women, children and families of Asian, African and Middle Eastern origin who have experienced domestic violence.

Call 0800 742 584

Find out more about Shakti New Zealand((external link)

All services below are available 24 hours a day, 7 days a week.

The Alcohol Drug Helpline offers free support if you have concerns about your drinking and drug use, or someone else’s. A trained counsellor is available 24 hours a day, 7 days a week.

You can call 0800 787 797 or text 8681.

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