Privacy statement

How we deal with your private information.

Privacy Policy

This statement applies to personal information collected through

Collecting personal information

We do collect personal information that you choose to give us while using our website and its services, for example your email address. We only use this personal information for the purpose(s) specified at the point of collection.

Sharing your information

We do not give information about you to other government agencies, organisations or anyone else unless one of the following applies:

  • one of the reasons we obtained the information was to give it to someone else;
  • you have consented;
  • it is required or authorised by the Privacy Act 1993 or by any other law;
  • it will it prevent or lessen a serious and imminent threat to public health or safety or to somebody's life or health; or
  • the information is to be used in a way that will not identify you; or it is to be used for statistical or research purposes and will not be published in a way that will identify you.

Access to personal information we hold about you

You can ask us to give you any information that we hold about you and to make any correction to that information. Email the Joint Venture Business Unit to do this.

Automatic collection of information

We do not collect personal information about you if you only browse this website. We do not use cookies to store personal information. You can access and use our website with cookies disabled in your browser settings.

Statistical information 

We - and our contractors, providers and agencies - use analytical tools, like Google Analytics to create summary statistics that allow us to assess information such as the number of visitors to different sections of the website, identify what information is of most and least interest, monitor system performance, and help us make our website more useful to visitors. To do this these analytical tools collect and store the data when you visit the website, including:

  • Your service address (IP address)
  • The date, time and duration of your visit to the site
  • The pages you accessed and the documents you downloaded
  • The type of browser you used
  • The search terms you used
  • Your operating system
  • Other incidental matters such as screen resolution and the language setting of your browser.


Your emails and contributions to the site may constitute public records and be retained to the extent required by the Public Records Act 2005. We may also be required to disclose those materials under the Official Information Act 1982 or to a Parliamentary Select Committee in response to a Parliamentary Question.

This is a 'shielded' website: what that means

The first thing it means is that no one needs to know you’ve been here because it won’t show up in your search history.  And that may be important if you’re at risk from someone close to you who is violent, controlling or abusive.

Now any website can be a place of refuge. If you need help but are worried about repercussions from a controlling or abusive partner, this is a safe way to find it. The Joint Venture is proudly running a Shielded Site, as begun by NZ Women’s Refuge.

A Shielded Site allows victims of domestic violence or those who are fear they may become a victim, to access a shielded portal through which they can contact and access the support they need, find out how to make a plan to safely get out of a dangerous situation, learn how to stay safe online and get answers to questions about what to do next.

Equally, if you want more information about having a ‘shielded’ website for your business or organisation, you can find out more at link)

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